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Job vacancies

XJump is looking for energetic, enthusiastic and hard working staff members to be part of our dynamic team providing an amazing experience in a safe environment.

Extensive training will be provided for all employees as well as career development, personal advancement and fun.

The minimum age for any position at XJump Trampoline Park is 16 years of age.

Current Vacancies:

Team Member – Reception (10.5 hours per week)

XJump are seeking a friendly, customer focused individual to join the team at a busy trampoline park in Gloucester. This position is contracted at 10.5 hours per week, with opportunity to increase hours over school holidays and busy periods.

Successful candidates must have excellent customer service skills and confidence communicating in person as well as over the phone. Candidates will need strong computer and email writing skills with attention to detail and an understanding of data protection.

Previous reception experience is not essential as full training will be provided however experience working in a customer service environment is desirable. You must be over the age of 16 to apply for this particular position.

Roles and responsibilities:

  • Working as a team and assisting across all departments (when trained to do so)
  • Providing excellent customer service
  • Assist customers in queries over the phone and in person
  • Compose and respond to emails and voicemail messages
  • Process bookings and handle payments
  • Check-in large numbers of customers ensuring all documentation is completed
  • Ensure all customers adhere to the admissions policy, and all Health and Safety procedures
  • Provide safety briefings to up to 80 customers at a time
  • Attend regular department meetings to update training


Working Hours:

Friday’s                17:30-21:00
Sunday’s              09:00-16:30 (With a 30-minute break)

To apply for this position please email a CV and cover letter detailing your suitability for the role to claire@xjump.uk referencing the position you are applying for. Successful candidates will be contacted to arrange an interview.

Closing date:      09/12/2018

 

Team Member – Court (4.5 hours per week)

XJump are seeking a lively, customer focused individual to join the team at a busy trampoline park in Gloucester. This roleis contracted at 4.5 hours per week, with opportunity to increase hours over school holidays and busy periods.

Successful candidates must be able to demonstrate an understanding of health and safety, with good communication skills and confidence. Candidates must have a basic level of fitness, as you will be required to safely move across the trampolines as part of your role as well as be active in hosting children’s birthday parties.

Full training provided. Level 2 First Aid Training is desirable however if you do not hold a current First Aid certificate you must be willing to attend training. You must be over the age of 16 to apply for this position.

Roles and responsibilities:

  • Working as a team
  • Completing hourly, daily, weekly and monthly checks on the equipment
  • Performing basic maintenance and cleaning tasks in the park
  • Providing safety briefings to up to 80 customers at a time
  • Ensuring the safety of the customers when participating in trampoline activities and enforcing the Jump Rules
  • Hosting children’s birthday parties, interacting and running games with the children as well as organising the check-in and providing food and refreshments.
  • Assisting across all departments (when trained to do so)
  • Providing first aid if required (where qualified to do so)


Working Hours:

Saturday’s                11:30-16:00

To apply for this position please email a CV and cover letter detailing your suitability for the role to lisa@xjump.uk referencing the position you are applying for. Successful candidates will be contacted to arrange an interview.

Closing date:      26/12/2018

 

Work Experience:

XJump Trampoline Park welcome work experience students, and can offer experience across Reception, Cafe, Court or all three! To apply to complete your work experience here at XJump please email your request to forrest@xjump.uk